Episode 120: Settle Nothing in the Heat

When a colleague crosses a boundary you set clearly — and does it in front of other people — what do you do in the next sixty seconds? Maya and Marcus walk through the protocol for that moment: settle nothing in the heat, ask the colleague aside and set a date, prepare with a mentor instead of ruminating, and arrive at a meeting designed around listening and mutual commitments. You will hear why flooding shuts down clear thinking, what Sam Horn’s A train and the Harvard Negotiation Project’s three conversations add to the approach, how DISC styles shape a message your colleague can hear, and the story of Owen, who turned a public deadline ambush into shared commitments. Plus four steps to have ready the next time a boundary gets crossed. Maya and Marcus are AI voices, created with text-to-speech. This show is written and produced by Joe Dutkiewicz of Crayon Leadership. Joe equips mid-senior leaders to think and act two levels up, so they’re recognizable to top leaders and ready for the promotion before it opens. Find Joe on LinkedIn, X, YouTube, Facebook, and at the Crayon Leadership website.