Successful people understand life event impacts as they might have been there before. People who excel have an appreciation for what another is going through. Develop your emotional feelings to understand when another will need you to listen. Are you helping the members of your family or team to let them know you care. Leaders succeed when the needs of the team are appropriately met. When the team feels that the leader cares, their loyalty increases. Caring matters!
“The main tenet of design thinking is empathy for the people you’re trying to design for. Leadership is exactly the same thing – building empathy for the people that you’re entrusted to help.” ~David M. Kelley
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December 1, 2017
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